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 About Us  |   Why Cambey & West  |  Our Clients  |  Careers
Training, experience and dedication. Cambey & West employees bring these credentials to each account team. We involve each staffer in the critical services for your publication so each can approach their own responsibilities knowing how they impact overall objectives.

Training: Cambey & West has a formal continual education program for all employees. Our syllabus covers audit rules, customer service etiquette, writing skills and more. This translates into top quality performance - when a customer service rep responds by telephone, letter or e-mail to your subscriber's inquiry or when our Internet Services Manager uploads records that must pass an audit.

Experience: Our employees have varied backgrounds in circulation management, programming, quality control, production management and Web design. Many are multi-lingual.

Dedication: All customer service, data entry and lettershop activities are performed in-house by Cambey & West employees, who have a vested interest in meeting quality standardsand keeping our customers satisfied. All contribute suggestions to our Continuing Improvement Program to improve efficiencies and turnaround time, thus reducing costs and improving service for you.